About Insurance Connection USA
We’re proud to serve residents and businesses across Texas, Washington, Colorado, and New Mexico. Whether you’re looking for Medicare, auto, home, business, or life insurance, our local expertise combined with national carrier relationships ensures you get both competitive pricing and personalized service.
Ready to discover how the right insurance coverage can protect what matters most to you? Contact your nearest Insurance Connection USA location today – we’re here to make insurance simple.
Making Insurance Less Mysterious
What Sets Us Apart
Independent Expertise: As an independent, full-service insurance agency, we work with all major insurance carriers. This means we’re not tied to any single company’s products – we’re committed to finding the best fit for your unique needs and budget.
Personalized Approach: We understand that no two clients are alike. That’s why we take the time to understand your specific situation, explain your options clearly, and guide you through every step of the process.
Simplified Experience: Insurance can feel complicated, but it doesn’t have to be. We cut through the jargon and make selecting the right coverage straightforward and stress-free.
Serving Your Community: We’re proud to serve residents and businesses across Texas, Washington, Colorado, and New Mexico. Whether you’re looking for Medicare, auto, home, business, or life insurance, our local expertise combined with national carrier relationships ensures you get both competitive pricing and personalized service.
How can we help?
Our Most Popular Services
Medicare Insurance
Home and Auto
We help you manage your home insurance and auto insurance, making sure your coverage is correct while premiums are the lowest.
Business Insurance
You focus on finding talent, winning customers and growing your business. We focus on enabling you to build a thriving business with confidence.
Bob Garrison
Agency Director
Direct Phone: 940-382-4700
Email: Bob@icusa-tx.com
Bob is our Agency Director who started Insurance Connection over a decade ago. Surprisingly, his journey started with looking for Medicare insurance for his dad. When Bob realized truly how confusing insurance was, he knew he needed to start a company that put educating his clients first. Bob is a lover of traveling and often gets away from the Texas heat as much as he can! He is the father of two children and has one beautiful granddaughter. If he is not busy answering his many, many voicemails, you can often find him running, skiing or hiking somewhere far from the heat.
Jessica Barthold
Insurance Agent
Direct Phone: 940-382-4700 ext. 104
Email: Jessica@icusa-tx.com
Jessica is our personal lines expert, who enjoys working in insurance because of its constantly moving parts and service-oriented focus. Jessica came to ICUSA with a background in outside business to business sales and account management. She is an Oklahoma native, but grew up in Dallas and graduated from the University of North Texas. She lives in Valley View, TX with her husband and son. Jessica loves spending time outdoors and hanging out with her family and friends.
Jill Schultz
Personal Lines Account Manager
Direct Phone: 940-382-4700 ext. 102
Email: Jill@icusa-tx.com
Jill joined ICUSA 10 years ago and assists our existing personal lines customers. She has a background in handling complex auto claims, where she most enjoys helping others and explaining the importance of having adequate coverage. Jill has been married for 25 years and has a daughter in college. She is a native Texan and graduated from the University of Texas at Austin. Jill loves to travel and attend college football games.
Cassondra Neale
Insurance Agent-Medicare Support Services
Direct Phone: 940-382-4700 ext. 100
Email: Cassondra@icusa-tx.com
Cassondra Neale is an insurance agent dedicated to helping individuals and families make informed decisions about their Medicare plans. Before starting her career in insurance, Cassondra spent 15 years in private education, specializing in working with students with learning differences. During this time she developed a deep commitment to education and advocacy – qualities she now brings to her work in the insurance field. Cassondra firmly believes in building genuine connections with her clients, and takes the time to ensure their questions are answered and their concerns are addressed. She is passionate about simplifying the often-complex Medicare process and assisting clients in finding coverage tailored to their unique healthcare needs. Outside of work, Cassondra enjoys spending time with her family, serving at her church, and making memories with her friends.
Curt Knight
Insurance Agent
Direct Phone: 940-382-4700
Email: Curt@icusa-tx.com
Curt has over thirty years of diversified experience in the energy industry in production and marketing. He worked and resided in New Mexico for twenty years and earned a BBA and a MBA from Eastern New Mexico University. He was also an Adjunct Instructor at the College of the Southwest-Carlsbad and ENMU-Roswell. He retired a few years ago and, after helping several friends and associates get insured, decided that this was the direction he wanted to take into the future. He has been working closely with Bob for the past several years (trying to soak in some of that vast amount of knowledge) researching different plans and currently helping people determine what their options are in deciding on a health policy. Curt is married to Mary and together they have two sons, one grandson, and two granddaughters. His hobbies include playing guitar, harmonica, and golf.